How can we help?

Contact FateSays Email kuhou@protonmail.com for help with sign-in, birth profiles, conversations, readings or purchases. Include the app version, device model and a brief description of the issue. Never send your password, Apple verification code or payment card details. Restore purchases Sign in to the same FateSays account, open You → Membership & Purchases, and choose Restore purchases. Books are linked to the account and birth profile used when purchasing. An Annual Book is also linked to the selected year. Manage subscriptions Manage or cancel an Apple subscription in your Apple Account subscription settings. Deleting the app or your FateSays account does not cancel renewal. Apple handles App Store billing and refund requests at reportaproblem.apple.com. Privacy and account deletion Open You → Settings to review or withdraw AI data-sharing consent, or delete your account. Account deletion requires confirmation. For other privacy requests, contact the email above. FateSays is operated by Hangzhou Cool Monkey Network Technology Co., Ltd.